Emoji, Emoticons, Smileys… Smileys have been around for as long as people have been sending messages to each other using computers. So much can be lost or misunderstood when using text alone. A little smiley can go a long way towards turning what may have sounded like a snarky remark into one that is understood as it was originally intended. (That happened to me at work a few years ago and boy...
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